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Policies

Explanation of Labor Rates

Unless otherwise agreed upon, Best Battery charges a standard fee for the following services:

  • Onsite Diagnostics: $95/hr
  • Lead Acid Onsite Install:  Flat $200 Fee
  • Long Distance Golf Cart Transportation (45mins + from our shop): $95 + 10c/mile

Our labor costs include drop-off and pickup time, which sometimes needed for many of our customers. These fees and prices are necessary for Best Battery to maintain our ability to provide flexible and on-demand services.

Return Policy

Best Battery offers returns on orders within 90 Days of delivery, except for the following instances/circumstances:

  • Lithium Batteries are NOT eligible for return/cancelation after a label has been generated.
  • Motors and Controllers are NOT eligible for returns once they have been removed from their packaging.

 

If your order has been processed incorrectly or is defective in some fashion, Best Battery will take care of it and help with any warranty information required, just let us know! If you wish to return an item for any other reason, there may be a restocking fee of (up to) 20% of the product purchase price.

Warranties

Below are links to our manufacturer-supported warranty programs, take a look at our full Warranty Page to learn more.

Privacy Policy

This Privacy Policy explains how and why we may collect your data while using the Best Battery website. This Privacy Policy applies to all users of this Website and the Services provided by Best Battery. By using this website, or by voluntarily submitting or providing personal information, you agree to our policy regarding data collection and its use by Best Battery.

What We Collect:

Best Battery only collects data from you regarding your activity on our website, additional information you provide through our webforms and some data from “cookies” and third-party advertisers; all of which are designed to provide our customers with our products and services. This information includes specifics like:

  • Your name, address, and additional contact information offered on our web forms.
  • Details about your golf carts including make, model, voltage and other details.
  • Details regarding website instances, which track page and product views, none of which are linked to any individuals personal information.
  • We also collect some third-party information through the use of advertising tools through Meta (Facebook) and Google. These third-party tools utilize “cookies” for advertising purposes.


What We Do With Information We Collect: 

Any and all information collected by Best Battery is used exclusively for the purposes of providing, improving and advertising our products and services. Activities your information is used for includes:

  • Providing and delivering products and services.
  • Advertising through third-party platforms like Google and Meta.
  • Data and user analytics used to improve our website, product listings and various services.

Come See Us at Brownwood Square for the Annual Tree Lighting!

Swing on by and check out our booth (November 29th, 2025), we’ll be showing off the new Eco Batteries, LED lighting set-ups, Golf Cart accessories and more…

About Best Battery, your friendly, neighborhood family business, providing golf cart battery solutions.